CLIENT EXPERIENCE SURVEY
NTT DATA Services would like to hear how we’re doing. We are thrilled to have you as a client, and we are 100% committed to your success and satisfaction with the services and support you are receiving from NTT DATA Services.
Your feedback matters to us and helps to drive continuous improvement. I hope you will take about 5 minutes to participate in our Client Experience survey.
Please note that questions marked * must be answered.
1.
* Overall, how likely would you be to recommend NTT DATA Services, to a friend or colleague?
Not at all likely
Extremely likely
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10
2.
* Overall, how satisfied are you with NTT DATA Services?
Not at all Satisfied
Extremely Satisfied
0
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10
3.
Please expand on your ratings above.
4.
Thinking about our performance, please rate your satisfaction with the following aspects:
Not At All Satisfied
Extremely Satisfied
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10
N/A
Quality of Delivery
Responsiveness
Technical Skills
Staffing Availability
Staff Turnover
Innovation
5.
Thinking about your relationship with us, please rate your satisfaction with the following aspects:
Not At All Satisfied
Extremely Satisfied
0
1
2
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10
N/A
Partnership
Flexibility
Professionalism
Communication & Listening Skills
6.
What does NTT DATA Services do well?
7.
What areas do NTT DATA Services need to strengthen?